When do you know it’s time to end a relationship? It’s never an easy decision, but there are always certain red flags that indicate they aren’t the one for you — and your Salesforce® B2C Commerce Cloud Partner is no exception here. Gaining a new partner can be very promising at first. If your organization doesn’t have the […]
Read MoreImagine if your favorite author would release a new book every few months. Great, right? However, what if they also kept releasing new editions of their existing works, with significant alterations – and even changed their titles? Tricky for a fan to stay on top of it all – and that’s what it can feel […]
Read MoreAs the age-old adage goes: “the customer is king” (or queen). And, in today’s ultra-competitive and experience-driven world, if your customer service isn’t cutting it, they can quickly take their royal patronage elsewhere. So, organizations everywhere are ensuring they can easily deliver outstanding customer service by empowering service agents with Salesforce® Service Cloud. For many, a Service […]
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