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  • August 12, 2020
  • antriaso

Salesforce Marketing Cloud news: Marketing Cloud Account Engagement and more

Imagine if your favorite author would release a new book every few months. Great, right? However, what if they also kept releasing new editions of their existing works, with significant alterations – and even changed their titles? Tricky for a fan to stay on top of it all – and that’s what it can feel […]

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  • August 12, 2020
  • antriaso

How to drive customer service with a Service Cloud QuickStart in Salesforce

As the age-old adage goes: “the customer is king” (or queen). And, in today’s ultra-competitive and experience-driven world, if your customer service isn’t cutting it, they can quickly take their royal patronage elsewhere. So, organizations everywhere are ensuring they can easily deliver outstanding customer service by empowering service agents with Salesforce® Service Cloud. For many, a Service […]

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